Support and Development
Technical support for websites and mobile apps: updates, bug fixes, enhancements, availability monitoring and backups.
What's included
- Availability monitoring — we learn about a failure before you do
- Regular backups
- Updating dependencies and patching vulnerabilities
- Adapting apps to new iOS and Android versions
- Fixing bugs within agreed timeframes
- Enhancements and new features as the business grows
A project doesn't end at launch. Libraries go out of date, operating systems get updates and the business changes — and the product has to change with it. Support exists so this happens on schedule rather than at the moment something breaks.
What support includes
Technical maintenance
Availability monitoring, backups, dependency updates and patching vulnerabilities. This is the invisible part of the work that people only remember when it hasn't been done.
Updates for new OS versions
Apple and Google release new versions of iOS and Android every year. An app that hasn't been adapted to them starts to misbehave over time and may then be removed from the store. This applies only to mobile apps.
Enhancements
New sections, features and logic changes as the business grows. We work in the same iterative mode as during the original development.
How support differs from warranty
| Warranty | Support | |
|---|---|---|
| What it covers | Bugs in what was in the brief | Product development and maintenance |
| Cost | Free | Per agreement |
| Term | 1 to 12 months | As long as the agreement is active |
| New features | Not included | Included |
FAQ
Other services
Website Development
Landing pages, corporate websites and web apps with custom design and ready-for-promotion groundwork.
Mobile App Development
Apps for iOS and Android built with Flutter — 1.5–2 times cheaper than two native apps thanks to a single codebase.
Enterprise Systems and CRM
Accounting systems, CRM and admin panels: automating processes that currently live in spreadsheets and on paper.
Let's discuss your task
Tell us what you want to build — and we'll suggest how to make it happen.